Shopping Malls

Colibrì PBX® Call center basic functions and configurations have been further enhanced to meet the specific requirements of Shopping Malls:

  • Interfacing with audio diffusion system. This system enables one or more phones to make announcements.
  • Virtual direct line. Each store receives a dedicated number, that is assigned and managed directly by Colibrì PBX® Shopping Malls. Shopping malls’ inbound and outbound calls are handled like a dedicated line for each company, without making suppliers, customers and partners aware of it.